JM
JM ASSOCIATES
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Terms & Conditions

Effective Date: 1 January 2026 | Last Updated: 1 January 2026

1. Definitions

In these Terms and Conditions:

  • “JM Associates,” “we,” “us,” or “our” refers to JM Associates, a premier Human Resources consulting firm operating from Banani Residential Area, Dhaka 1213, Bangladesh.
  • “Client” means any individual, company, or organization that engages our services.
  • “Services” means the HR consulting services described on our website, including Recruitment & Selection, Executive Search, Training & Development, HR Rules & Policies, and Pay & Benefits advisory.
  • “Deliverables” means any reports, policies, training materials, assessments, or other work product provided by us in connection with the Services.

2. Scope of Services

JM Associates provides institutional human capital advisory services calibrated to mitigate operational risk, establish regulatory compliance, and support organizational scale. The specific scope, deliverables, timeline, and fees for each engagement are set out in a separate written proposal, statement of work, or service agreement executed by both parties.

Our Services include, but are not limited to:

  • Recruitment & Selection, including executive search and leadership appointments;
  • Training & Development, including Managerial Capability Masterclasses and organizational skill-gap assessments;
  • HR Rules & Policies, including alignment with the Bangladesh Labour Act 2006 and institutional codes of conduct;
  • Pay & Benefits advisory, including salary benchmarking and incentive structuring.

3. Engagement Process

Upon acceptance of our proposal, the Client agrees to cooperate in good faith by providing timely access to relevant personnel, documents, and information. We will use commercially reasonable efforts to perform the Services in a professional manner and in accordance with the agreed scope and timeline. Any changes to the scope must be agreed upon in writing by both parties.

4. Client Responsibilities

The Client shall:

  • Provide accurate, complete, and timely information necessary for us to perform the Services;
  • Ensure that all representatives, employees, and stakeholders cooperate with our consultants;
  • Obtain any internal approvals required to implement our recommendations;
  • Use our Deliverables in compliance with applicable laws and regulations.

5. Fees & Payment

Fees are set out in the applicable proposal or service agreement. Unless otherwise agreed, invoices are payable within the time period specified in the invoice. Late payments may incur interest or suspension of Services as provided in the service agreement.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary, commercial, and personal information disclosed during the engagement. We will not disclose Client-confidential information to third parties except as necessary to perform the Services, with the Client’s consent, or as required by law.

7. Intellectual Property

All intellectual property rights in any proprietary methodologies, frameworks, tools, and pre-existing materials used by JM Associates remain our exclusive property. Client-specific Deliverables created for a particular engagement shall become the property of the Client upon full payment, subject to JM Associates retaining the right to use any generalized knowledge, experience, and non-identifiable aggregated insights derived from the engagement.

Proprietary training materials, Managerial Capability Masterclasses, and related course content are licensed to the Client solely for the internal use contemplated in the engagement. The Client may not reproduce, distribute, modify, sell, or use such materials for commercial purposes without our prior written consent.

8. Limitation of Liability

Our Services provide human capital advisory calibrated to mitigate operational risk and support informed decision-making. However, JM Associates does not make ultimate business decisions on behalf of the Client. The Client acknowledges that it is solely responsible for evaluating, approving, and implementing any recommendations, and for assessing the commercial, legal, and operational implications of such decisions.

To the fullest extent permitted by applicable law, JM Associates shall not be liable for any indirect, consequential, incidental, special, or punitive damages, including lost profits, loss of business opportunity, or reputational harm, arising out of or in connection with the Services or Deliverables. Our total aggregate liability shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim.

9. Disclaimer of Warranties

Our Deliverables are prepared based on information provided by or on behalf of the Client and are intended for the Client’s internal use. While we use reasonable professional skill and care, we do not warrant that any particular business outcome, cost saving, or operational result will be achieved. All Services are provided on an “as is” and “as available” basis.

10. Termination

Either party may terminate an engagement in accordance with the termination provisions in the applicable service agreement. Upon termination, the Client shall pay for all Services performed and expenses incurred up to the effective date of termination.

11. Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh. The parties agree that the courts of Dhaka, Bangladesh shall have exclusive jurisdiction over any such dispute.

The parties shall first attempt to resolve any dispute through good-faith negotiation. If negotiation fails, the dispute may be submitted to arbitration or the competent courts of Dhaka, as agreed in the applicable service agreement.

12. Entire Agreement

These Terms and Conditions, together with any written proposal or service agreement, constitute the entire agreement between the parties concerning the subject matter hereof and supersede all prior representations, understandings, or agreements.

13. Amendments

We may update these Terms and Conditions from time to time. The current version will be posted on our website with a revised effective date. Continued use of our Services after any update constitutes acceptance of the revised terms.

14. Contact Information

For questions regarding these Terms and Conditions, please contact us:

JM Associates
Banani Residential Area, Dhaka 1213, Bangladesh
Email: contact@jmassociatesbd.com
Phone: +880 (191) 956-1197